Facebook Page Hacked for Oktoberfest Munich

A Facebook fan page set up for Oktoberfest Munich by an Australian-based travel company, Thirsty Swagman, has been hacked with Facebook not reinstating Administrator access to its original creators at the company.

- View official Press Release here (cancelled, see below)

Victory!

23rd November 2011: Facebook reinstated our Page today!

To all our thirsty mates who spread the word: THANK YOU!  To M.G. at Facebook: You are a legend.  To all those who told us to give up, understand this:

These colours don't run. Never have, never will.

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We need your help!

In mid-October, a Facebook Page we created for Oktoberfest in Munich was hacked and our Admin access removed. (full story below)

We've tried, unsuccessfully, for over 5 weeks now to get Facebook to restore our Admin rights to this page. So far, this has not been done. This is hurting our business, and damaging our reputation online.

We're asking you, our thirsty mates, to help us get their attention.

What can you do?

We simply want Facebook to restore Admin access to our page. You can help us, by simply:

- Posting this link to your Facebook or Twitter:
   http://www.thirstyswagman.com/N121-facebook-page-hacked.html

- or posting a link to the official Press Release on PRWeb.com

- or emailing one of the links above to press@fb.com

We've tried everything else, yet after 5 weeks there is still no response from Facebook. So we're going public to let others know that this can happen to them.

 

Why won't they listen?

Facebook officially claims that "...it is not technically possible to hack a Facebook Page".

This is incorrect, since the Fan Page of its founder, Mark Zuckerberg, was hacked in January 2011.

There are countless reports of similar incidents, incl. from other business. Just google "facebook page hacked".

 

The full story so far:

23rd November 2011

Victory! We got our Page back :)

22nd November 2011
We went public and released this Press Release since Facebook has still not restored Admin Access to our Oktoberfest Munich Page.

8th November 2011
We contacted Facebook's Media & Press departments, advising them that our company will be issuing a Press Release and go public.

Within 1 hour, their Australian contact for Media & Press called us and asked us to email them details.

Here are the 2 emails we sent: email 1 / email 2

4th November 2011
We contacted Facebook again via their PageOps email, provided to us by their Advertising Department.

Here is the email sent to Facebook.

22nd October 2011
Our lawyers contacted Facebook, advising them that our Intellectual Property Rights are being infringed, since copyrighted material owned by us was on this Page (now in someone else's control).

17th October 2011
We contacted Facebook via several online support options, incl. their online Help Forum where dozens of other hacked Facebook Pages have been reported.

mid-October 2011
Our Admin rights to http://www.facebook.com/OktoberfestMunich were stolen. We did not receive any notification from Facebook about this, and did not breach any of its Terms & Conditions.